Returns & Exchanges

At Tadpole, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new fashion find isn't the perfect fit, we are here to help you find an exchange or secure a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn items with original tags attached into their original packaging or a secure mailer to ensure they arrive safely.

• 3.
  Label and Ship

  Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange within 5 to 7 business days.